Frequently asked questions
Do you offer free shipping?
Yes, every order ships for free. No minimums, no hidden fees — just your favorite fashion pieces delivered straight to your door.
How long does delivery take?
Orders are processed within 1–2 business days.
Standard delivery usually takes 3–7 business days.
Your order should arrive within 4–9 business days.
As soon as your parcel is on its way, you’ll receive a tracking link so you can follow it in real time.
Do you ship internationally?
At the moment, we only ship within the United States.
We want to provide the best experience locally, and if we expand to other regions, our community will be the first to know.
What is your return policy?
Changed your mind? You have 60 days from delivery to return your items. Contact us at info@vebali.com and we’ll walk you through the process.
How long do refunds take?
Refunds are usually processed within 7 business days after we inspect your returned items.
Depending on your bank, it may take a few extra days to show up on your account.